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Serving

Dallas, Madison, Polk, & Warren Counties in Iowa

Serving

Dallas, Madison, Polk and Warren Counties in Iowa

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WIC 101

How to Use Your WIC Card

You can use your Iowa WIC card to buy WIC foods each month. Your WIC card also works as your ID for WIC appointments.

WIC card

HOW IT WORKS

Your Iowa WIC card works like a debit card.

  • Set up a PIN number at your local office, by calling Customer Service at 1-844-234-4948, or going to ebtEDGE.com
  • You can purchase WIC foods each month using your card.
  • Your card works as your ID for WIC appointments.

For a detailed video on how to use your WIC benefits, please click one of the links below. The video is available in the following languages:

WIC FOOD BALANCE & BENEFITS

  • Benefits are loaded at 12:00 a.m. on the first day of the month.

  • Benefits expire at 11:59 p.m. on the last day of the month.

  • Benefits do not roll over to the next month.

  • Buy the food you need. You do not have to buy all of your foods at once.

  • You can check your WIC food balance in different ways:

AT THE STORE

  • Have your WIC card ready.
  • Tell the cashier you are using a WIC card before the transaction.
  • There is no need to separate WIC foods from non-WIC foods, unless the cashier tells you otherwise.
  • Swipe your WIC card first before any other payments.
  • Enter your PIN number.
  • Approved foods will be taken off of your WIC account.
  • Use other payments such as SNAP, cash, or credit to pay for non-WIC items.

 

Are you experiencing technical difficulty when attempting to use your WIC card? Check out our Participant Guide to Common WIC Transaction Issues. For further assistance, please contact your local WIC office. 

 
 

ONLINE ORDERING

The Iowa WIC Program has partnered with Hy-Vee to allow online ordering using your WIC card! 

Click here for instructions on how to get started. 

For more information, please refer to our WIC Online Shopping FAQs or call your local WIC office for further assistance.