Dallas, Madison, Polk and Warren Counties in Iowa

WIC 101

How to Use Your WIC Card

You can use your Iowa WIC card to buy WIC foods each month. Your WIC card also works as your ID for WIC appointments.

WIC card


  • Your Iowa WIC card works like a debit card.
  • Set up a PIN number at your local office, by calling Customer Service at 1-844-234-4948, or going to
  • You can purchase WIC foods each month using your card.
  • Your card works as your ID for WIC appointments.


  • Benefits are loaded at 12:00 a.m. on the first day of the month.

  • Benefits expire at 11:59 p.m. on the last day of the month.

  • Benefits do not roll over to the next month.

  • Buy the food you need. You do not have to buy all of your foods at once.

  • You can check your WIC food balance in different ways:


  • Have your WIC card ready.
  • Tell the cashier you are using a WIC card before the transaction.
  • There is no need to separate WIC foods from non-WIC foods, unless the cashier tells you otherwise.
  • Swipe your WIC card first before any other payments.
  • Enter your PIN number.
  • Approved foods will be taken off of your WIC account.
  • Use other payments such as SNAP, cash, or credit to pay for non-WIC items.


The Iowa WIC Program has partnered with Hy-Vee to pilot online ordering using your WIC card! We are still in the pilot phase so this is only available at Hy-Vee (Des Moines #2) at 2540 East Euclid Avenue in Des Moines

Click here for instructions on how to get started. 

Click here or call 515-282-5800 with questions or to get help with getting started!